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Transforming Benefits Management: Aptos’ Journey to Simplicity and Engagement



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Aptos

Aptos Solutions UK Ltd is part of Aptos, a global leader in retail technology solutions, providing innovative software and services that help retailers deliver seamless customer experiences. They needed a benefits platform that could support its employees efficiently while aligning with its commitment to employee wellbeing and engagement.

 

PROJECT

A flexible, easy to use and informative employee benefits platform to increase employee engagement and enable HR to easily access the information they needed.

CLIENT

Aptos

WHAT WE ACHIEVED

90% engagement rate

Project requirements

Aptos’ biggest challenge was reporting. Their previous system generated numerous reports, but none were clear or actionable. On top of that, their broker lacked flexibility, making even simple system changes difficult and time-consuming. Aptos also wanted to give employees an intuitive solution, one that made it easy to view their current benefit choices and quickly enrol in new options.

 

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Helen and her team listened to what we wanted the site to look like and worked with us to achieve this outcome. Every step of the way they helped us to design a site that was easy to navigate, pleasant to look at and full of current information. They listened to what information we needed from reports, what they should look like and took on board input from payroll, benefit team, and brokers.”

Alison White, Sr. HR Specialist – Total Rewards and HRIS

The solution

 

At FlexGenius, we worked closely with Aptos to turn their vision into reality. We delivered a solution that has:

  • An easy to navigate user experience

  • A familiar and visually appealing look

  • Accessible, transparent, informative and up-to-date information

  • A clear, actionable, reporting suite useful to Payroll, Broker and Benefits teams

 

Our FlexGenius platform provides Aptos employees with a comprehensive suite of benefits to choose from:

  • Health & Wellbeing: PMI, Dental, Health Screening, Health Cash Plan

  • Financial Security: Pension, Life Assurance, Income Protection, Critical Illness

  • Lifestyle & Perks: Travel & Accident Insurance, Cycle to Work, Holiday Buy

  • Extras: Tech Scheme, Gym Discounts, Shopping discounts

  • Support: Wellbeing apps and Employee Assistance Program

 

 

Results

Employee engagement of the benefits offering and take up has improved in the best possible way, employees simply log-in, select their benefits, and move on without issues. The platform is intuitive, login is seamless, and the information is accurate. Feedback is clear: “It just works.”

 

 

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"Avantus were an absolute dream to work with. From the initial meetings with Niall Munro, through the implementation phase with Helen and her team, and finally to go-live, they consistently demonstrated professionalism, helpfulness, and patience. They gave me complete confidence as I navigated a new process, resolving all my queries with a calm and reassuring approach."

Alison White, Sr. HR Specialist – Total Rewards and HRIS