Employee communications tools - FlexGenius | Team chatting in the workplace

Employee communication tool

Keeping people informed, involved and engaged takes more than a company newsletter. FlexGenius gives HR and people teams a suite of employee communication tools built inside your benefits portal. From targeted announcements and rich content to surveys and pulse checks, everything sits in one place, so your messages reach the right people at the right time.

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Employee communications, built around the moments that matter 

FlexGenius brings together the tools HR teams need to communicate clearly and consistently with their people. Announcements, surveys, targeted content and automated notifications sit inside your existing benefits portal, so there is one place for employees to find what they need to know. It is built for organisations that want professional, well-targeted internal communications without adding another tool to the stack. Whether you are launching a new benefit, running a pulse survey or sharing a company update, FlexGenius gives you the control to do it well.

Employee communication tools, available through FlexGenius

Announcements

Publish news, updates and important messages directly inside the FlexGenius portal. Add graphics, links and video to make content more engaging. Pre-set a start and end date so announcements are always current and use automated email notifications to drive employees back to the platform when there is something worth seeing.

Audience targeting

Group and categorise employees by any criteria that makes sense for your organisation: seniority, department, location, employment type, life stage or any custom field. Use these groups to restrict the visibility of announcements and surveys so each message reaches only the audience it is intended for.

Surveys & feedback

The FlexGenius survey tool lets you ask questions, gather opinions and publish results without leaving the platform. Use it for employee pulse surveys, benefits feedback, or as a form builder to collect and collate any kind of information. Like announcements, surveys can be targeted to specific employee groups.

How employee communication tools work with FlexGenius

1. Map your communication needs

We start by understanding how your organisation communicates today. What channels do you use? How are messages targeted? What is working and what is getting lost? This helps our team configure the platform to match your goals and how you work.

2. Set up your audiences

Your employee groups are configured in FlexGenius based on your existing workforce structure. These groups are used across the platform to make sure every announcement and survey reaches the right people. Most organisations are up and running within a few weeks of go-live.

3. Start communicating

Once the platform is live, your HR team can publish announcements, launch surveys and send notifications directly from the FlexGenius dashboard. Content can be scheduled in advance so you are not always working reactively. Employees see what is relevant to them when they log in or receive a notification.

4. Measure and improve

The FlexGenius platform tracks engagement with your communications. Survey results are published quickly and feed into the same reporting tools your HR team uses for benefits data. Over time, you build a clear picture of what your people are engaging with, and where there are gaps to address.

"One standout benefit for us, given that a large portion of our workforce operates in our plants without regular access to a computer, is the ability to communicate with everyone in one place. Employees can access the platform on their personal devices easily, ensuring inclusivity and accessibility for all."

Rachel Chester, reward and benefits manager, Knauf

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The value of employee communications for your organisation

  • A single platform for announcements, surveys and targeted content means fewer tools to manage and one less system to maintain
  • Audience segmentation keeps messages relevant, which drives higher open rates and better employee engagement over time
  • Automated email notifications reduce the manual effort of distributing updates and chasing responses
  • The survey tool gives HR teams a direct line to employee opinion, with results that are easy to share across the organisation
  • Keeping communication inside the benefits portal means employees know where to go for updates on benefits, policies and company news, reducing questions directed to HR
  • Consistent, well-targeted internal communications support employer brand and helps retain the people you have invested in attracting

 

FlexGenius employee benefits platform
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The value of employee communications for your people

  • Employees receive timely, relevant updates inside the platform they already use for their benefits, not buried in a separate inbox
  • Targeted communications mean less noise. People see what is relevant to their role, location or life stage
  • Surveys give employees a voice. They can share opinions and see results, which builds trust
  • Rich content formats such as images, video and links make updates easier to engage with than text alone
  • Knowing where to find the latest news and benefits information reduces confusion and saves time
  • A joined-up portal experience means communication, benefits and HR documents are all in one place

 

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Other employee benefits that work alongside internal employee communication tools

Good communication supports every part of your benefits strategy. These FlexGenius modules work alongside your employee communication tools to help you get more from your benefits investment.

Reward & recognition

Recognise contributions and celebrate milestones with a structured reward and recognition programme. Build a culture of appreciation that becomes part of everyday work.

Explore reward and recognition

Policies & documents 

Keep your policies, handbooks and HR documents in one place, version-controlled and easy to find. Pair your communications with the documents that give employees the full picture.

Explore documents management tools

Total reward statements 

Give employees a clear, personalised view of everything they receive. Total reward statements help employees understand the full value of their pay and benefits.

Explore total reward statements

Health and wellbeing benefits

Complement your employee communications with health benefits that give your people real support, including private medical insurance, virtual GP, health cash plans and more.

Explore health and wellbeing benefits

FAQs about employee communication

What employee communication tools are included in FlexGenius? +

FlexGenius includes an announcements module, audience targeting functionality and an inbuilt survey tool. You can publish rich content, segment messages by employee group, set durations for announcements and send automated email notifications. All these tools sit inside the benefits portal, so employees have one place to go for updates.

Can I target communications to specific groups of employees? +

Yes. FlexGenius lets you create groups based on any criteria you choose, such as department, location, employment type or a custom field. Announcements and surveys can then be restricted to specific groups, so each employee only sees what is relevant to them.

How does the survey tool work? +

The survey tool is built into FlexGenius and supports multiple question types. Surveys can be sent to all employees or targeted groups, with email notifications to maximise response rates. Results can be published inside the platform within minutes of closing. You can also use the survey builder as a general form tool to collect any kind of information.

Can we use FlexGenius to promote our benefits to employees? +

Yes. The announcements and notification features are well suited to benefits launches, re-enrolment reminders and seasonal campaigns. Because the tools sit inside the benefits portal, employees can go directly from a communication to the relevant benefit, which can help improve uptake.

Does FlexGenius integrate with our existing HR or payroll systems? +

 FlexGenius is part of the Ciphr Group and integrates with a range of HR, payroll and HRIS systems, including Ciphr’s HR software. During your customer onboarding, your implementation team will confirm which integrations are available for your systems and how data flows between the various platforms.

How long does implementation take? +

Most FlexGenius implementations take between eight and twelve weeks from kick-off to go-live. The exact timeline depends on the complexity of your setup and the number of benefits being configured. We agree a clear project plan at the outset so you know what to expect at every stage.

Is FlexGenius accessible on mobile? +

Yes. The FlexGenius platform is fully responsive and accessible on any device. Employees can view announcements, complete surveys and access their benefits from a smartphone, tablet or desktop browser.

How is employee data kept secure? +

FlexGenius takes data security seriously. The platform complies with UK data protection legislation, including GDPR. Your data is never shared with third parties without your consent. If you have specific security or compliance requirements, our team can discuss these during the sales process.

Book a free demo

The only way to truly assess new software is to see it in action. Why not book a free demo of our simple-to-use system, and take the opportunity to ask our consultants how the platform can configured to your exact business requirements?

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Want to have a chat?

Want to know a bit more about FlexGenius? Our team would be happy to chat with you today!

0800 652 4745 enquiries@flexgenius.co.uk
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