Empowering a Diverse Workforce with a Seamless Benefits Experience for Knauf
Project requirements
Knauf faced significant hurdles in delivering a benefits experience that truly resonated with its workforce. With a diverse employee base spanning various roles, locations, and personal circumstances, the company needed a solution that could:
- Support a wide range of employee needs across different demographics and job functions.
- Ensure that benefits were clearly communicated, easy to navigate, and accessible to all, regardless of digital literacy or location.
- Drive awareness and engagement by effectively promoting the full value of the benefits on offer.
This complexity made it difficult for employees to fully understand and take advantage of the benefits available to them, leading to underutilisation and missed opportunities.
Results
By implementing our FlexGenius platform, we helped Knauf achieve a 50% reduction in manual benefits administration, delivering a significant boost in operational efficiency.
Employee feedback has been overwhelmingly positive, with users consistently praising the platform’s ease of use, intuitive layout, and seamless navigation. A standout success has been the Reward & Recognition feature, particularly its integration with Prezzie gift vouchers, which has driven strong engagement across the workforce.
FlexGenius enabled Knauf to offer a comprehensive range of benefits, including:
- Reward & Recognition
- Holiday trading
- Medical Cash Back
- Discounts & wellbeing tools
- Pension scheme management
- Long service recognition
- Total Reward statements
- Self-service updates for personal details
Amongst these, the most popular features are the Reward & Recognition program, easy access to benefits, pension contribution flexibility, and having all benefit information in one place.
Our project management team played a key role in the success of the implementation. Their expert guidance and proactive support were exceptional, flexible, responsive, and genuinely invested in Knauf’s success throughout the rollout and beyond.
Find out how you can streamline your employee benefits processes.
