Case Study: Together Housing Group
Together Housing Group
We delivered an all-in-one benefits platform for Together Housing, one of the largest housing associations in North England, managing over 36,000 homes. The organisation provides quality affordable homes to rent or buy through Shared Ownership, in addition to retirement living and housing with care.
As a non-profit, the money Together Housing makes through sales is reinvested to benefit its residents and local communities. Our client also operates a charity, Newground Together, which delivers community projects within its operating areas.
Deliver a ‘one-stop-shop’ platform.
Together Housing Group.
WHAT WE ACHIEVED
91% engagement rate.
With a vast and diverse workforce, Together Housing wanted a ‘one-stop-shop’ platform that could help support its HR teams to manage the benefits provision better. With this in mind, the range of benefits and support for its staff would also need to appeal to everyone.
As a non-profit, our client was also understandably cost-conscious, wanting to build something special whilst maintaining high quality and consolidating the range of benefits on offer. Together Housing also identified the need to find easy ways to communicate and reward its hard-working geographically, diverse teams.
Avantus and FlexGenius have provided on an ongoing basis a customer-led service and solution. The implementation was managed very professionally. Subsequent updates and new benefit launches have been managed in the same manner, with fast and flexible responses.
The platform continues to provide new and relevant options to engage with our workforce. As proven by the high levels of engagement and take-up.
– Emma Tomkinson, Head of Change Project Partners (People), Together Housing Group
FlexGenius comes with a plethora of presentation options: video, personalisation, and many rewards and services. As a truly digital platform, accessibility wasn’t a problem. This is especially important for a company where much of the workforce spends most of their time out in the field.
With an incredible 91% engagement rate, it’s clear to see that the platform is working well in serving Together Housing’s diverse workforce!